For the past month I have been delaying the inevitable. About a month ago my laptop informed me it was time for a Windows update- so as usual I did. But once the update was complete my laptop wouldn't connect to the Internet. It said it was connected to our router, but no Internet access. I figured it was a windows glitch and Microsoft would fix the mistake soon so I did a system restore and everything was back to working. Meanwhile I would keep getting the update reminder trying to reboot my computer and update itself again.I just kept postponing the update for a few days- then would try letting it update again. Still no Internet access after the update, so I restored and it worked fine again. Well this went on for a few weeks until on Christmas day after it updated I was unable to restore to a point of where it would work again!! CRISIS!!
I manually went in and uninstalled all the updates, no go. Diagnostics said that it was a security setting and/or firewall that was preventing me from connecting. So I uninstalled MacFee, nothing. Turned off the firewall windows has, still not working. Called my nephew who's a computer tech- he was stumped. Called another good friend that is a genius with computers- he found a virtual connection that we disabled, and even uninstalled and still nothing is working!!
At this point I am resorting to restoring the laptop to factory settings...... that is if I can find my cd's that came with it and have Window's on them! I did make the recovery disks, but it tells me I still need the other disk.
So now I get to search for the disk today.
I knew I really needed a tablet for Christmas! But sadly we weren't able to get one this year. Now it looks like I may be getting either a new tablet or a new laptop out of necessity. Until then at least I have my husband's clunky Alienware laptop to use.
But for everyone else- BEWARE of the latest Windows 7 Update!!! It's the update of death! (or at least the death of your time as you try to fix it)
No comments:
Post a Comment